PRIVACY POLICY

Mike Burgess (T/A Sound with Mike) respects your privacy and is committed to protecting your personal data.

This policy sets out how the controller looks after your personal data when you visit the Sound with Mike website.

If you have any questions about your privacy please contact us at office(at)soundwithmike(dot)com.

What type of information do you collect?

Mike Burgess (T/A Sound with Mike) is the controller and receives, collects and stores any information you enter on this website or you provide in any other way. In addition, Internet protocol (IP) addresses are collected as you browse the website and software tools are employed to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Certain personally identifiable information (including name, email, password, communications) and where applicable, payment details (including debit and credit card information), comments and feedback (Personal Data) may also be collected..

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit

We do not collect any special categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time

How do you collect information?

Enquiries generated through this website (including the booking of all 'Coffee' appointments) are collected and stored and the associated data is processed for the purpose of marketing current and future services. Any personal data that is collected and stored will only be used for the specific reasons stated and will not be shared with any third parties.

Why do we collect such personal information?

Such information is collected for the following purposes:

To provide and operate the Services;

To provide Service Users with ongoing customer assistance and technical support where required;

To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

To comply with a legal obligation

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

How do you store, use, share and disclose your site visitors' personal information?

Sound with Mike is hosted on the Wix.com platform. Wix.com provides an online platform that allows the promotion and sale of services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix data is stored on secure servers behind a firewall.

Where applicable, all direct payment gateways offered by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

You may be contacted in order to be notified about 'Coffee' bookings, or in regard to any services you have purchased or wish to purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company or services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or telephone (including but not limited to text message or via WhatsApp).

How do you use cookies and other tracking tools?

This website tracks personal information through the use of cookies using software that Wix.com provides and with additional support from Google Analytics to ensure the best experience of this website can be facilitated for visitors. You may opt out of all tracking/cookies by de-selecting all options on the homepage via the cookie banner at any time during your visit.

How can your site visitors withdraw their consent?

If you do not want your data to be processed any further on this website, please contact us via office(at)soundwithmike(dot)com.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes]. In some circumstances you can ask us to delete your data. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us via office(at)soundwithmike(dot)com